Customer Testimonials
I took my '23 CR-V this morning for some an oil change and some routine Maintenance and was very satisfied with the experience. 1 arrived early for my appointment, was greeted by a young lady who checked me in. I was directed to a service writer who explained to me what was to be done and asked if I had anything else that needed attention. I gave her a couple of things and she said they would look at them. My car was returned to me in about one hour. Thanks Bianchi Honda for the good service. Dan Tysiachney
Everyone was great I would highly recommend salesmen are great and very thoughtful too
Employees were very kind and committed to satisfy what I was looking for in terms of options for my expiring lease. Made it easy to find a new vehicle!
Great service. We always feel so comfortable taking all of our cars to Bianchi Honda for service. Henry was so kind, courteous and professional. He had great communication and the car service was completed quickly.
I had a great experience with this garage! Henry Sullivan, the service advisor, was extremely professional, helpful, and easy to communicate with throughout the entire process. He went above and beyond to do his best to get me the best possible price on the repairs my car needed. He kept me informed, communicated everything clearly, and made the whole experience smooth and stress-free. I really appreciate his honesty and effort. Excellent customer service from Henry, and I would highly recommend him!
Thanks Nick for making the new purchase very easy, everyone at Bianchi was very nice and made sure we were welcomed!
Thorough and competent service. They were honest and patient with my calls and questions. Erynn is the wonderful woman that helped me with service.
Went in for a software updates. Done in a timely matter. Everyone was courteous.
Very friendly and the service was very good.
Dave was very personable and pleasant. He was very helpful in coming to a deal. I would recommend him to work with in purchasing your next vehicle
My wife is very Happy with her new car ad also the service she received from All personnel involved with the sail. They were very Helpful and answered all her Questions. Hopefully in a couple years she will be back again
Trent Linder was our Sales Consultant at Bianchi Honda in Erie. He was very nice, knowledgeable and professional. We highly recommend him.
Fair and fast service
Brad was friendly and attentive. He helped me find a CR-V that met all my requirements. I love it and look forward to having it for a long time.
Always helpful and knowledgeable about their product. 4th vehicle purchased there. Dave Raush is always Very hospitable
Off the bat Dave was awesome! It was a bit simpler because i knew exactly what i wanted. He found what i wanted, it was due on a truck that day but didn’t show. Within a week i was in possession of my brand new honda passport!
Good job!
Great dealership! Everyone was so friendly and caring with great attitudes and service. Brad Varner is thee best!
The staff at Bianchi Honda is great but I nearly had a heart attack in hearing the price for front and rear brakes and rotors. Around $1400, shocking!
Bianchi Honda makes buying a vehicle super easy. No pressure. Mike W . was awesome.
Amazing the best team the best staff
Paul Hunter helped me when I got my car for service. He was respectful and did not try to push extra unnecessary work on my vehicle.
Ted was fantastic. Very knowledgeable and friendly. Was able to get us the CR V we wanted with no hassle. Test drive and out the door in just about 4 hours.
We waited a long time for a recall part to become available for our 2021 Honda Civic. When it came, we scheduled our repair and made arrangements to stay in Erie for two nights. (The repair was Tuesday and we had another engagement on Sunday.)
On Monday night we went to drop our keys in the drop box and a Bianchi employee was at the box. We explained our situation and he graciously took our paperwork and keys to the desk instead of having us drop it in the box so it would be prioritized the next day. (He had reddish ... Read More Google - Nov 4, 2026
I had a Lane help me with my trade in ! 10/10 love my new car !
All fixed! Thanks!
Just stopped to pick up some parts
Stellar service! From walking in the door to driving away in our 2026 Passport the experience was exceptional.
They are so helpful and friendly!! Darryl was so knowledgeable about everything! He helped me a lot!!
Friendly and fast!
From the first visit and viewing to the signing of papers, the Bianchi Honda team was always welcoming and made us feel like a part of their family.
Since 2005, my husband and I have chosen Bianchi Honda as our personal car dealership. Recently our favorite and only car salesman for the last 21 years, Mike Weese, once again, found the perfect vehicle for us. Mike has a great personality and instantly makes you feel at ease. Buying our first hybrid car included a lot of questions which Mike took the extra time to answer with great knowledge of the product. He spent time demonstrating all of the new dashboard accessories also.
The time I spent with the financial manager, Jamar Gregory,was extremely pleasant. He took extra care in ... Read More Google - Nov 2, 2026
Great service and staff. Friendly and knowledgeable. We got exactly what we were looking for without the hassle. Thanks Ted.
Trent was a exceptional salesman he went above and beyond to find us the right auto and between him and Brandon his boss we were able to get the deal done also Corey the business manager,, he was also extremely knowledgeable and explained everything in a way that was easy for us to understand,,,Thank you
I'll start this by saying, it has been a few years... But I will never get a vehicle from this guy again... When my infant ended up on life support in Pittsburgh, my husband called to let them know the payment would be late and why... We ended up losing our son who was only 5 weeks old at the time... We came home a mess... And not even 30 days past due on 1 payment... Even tho we were told "not to worry about it," and to "get it in sometime between the 30 and 60 day mark" they ... Read More Google - Oct 31, 2026
Had my mother’s 2017 Odyssey towed to Bianchi Honda after experiencing an engine misfire and lost engine power while trying to drive back home from visiting family. My mother and I are extremely grateful for Josh being able get our vehicle looked at the same day and found the problem. Thank you for getting our van drivable enough so we can be back home for work! We have our follow up appointment next week with our local Honda to do the heavy repairs that were the source of the problem.
I don’t recommend this place to nobody, worst experience ever and waste of time..
Our family has bought many Honda's from Bianchi over the years
Recently purchased the new 2027 Honda Passport, after months of looking at the 2026's.
Working with Mike Weese is always a great experience, did everything online via emails.
He always goes above and beyond to make sure everything is right, without the typical "car salesman" pressure.
Mike (sales) and Corey (F&I) got me the best rate (beat everything i found online myself) , and Josh in used cars got me the price I wanted on my trade.
This team made the experience quick and ez and ... Read More DealerRater - Oct 26, 2026
I can’t say enough great things about my experience working with this Lane while purchasing my Honda Passport! He went above and beyond to make sure everything went smoothly and that I was completely satisfied with my purchase. He was professional, knowledgeable, patient, and genuinely cared about making the entire experience a positive one. He took the time to answer all my questions, made sure I felt comfortable throughout the process, and went the extra mile to make everything come together.
I absolutely love my Honda Passport and couldn’t be happier with my experience!
If you’re looking ... Read More DealerRater - Oct 20, 2026
Cody and John were a terrific team and made our purchasing of two vehicles in one trip a surprise and happy experience! We are also thanking Jason for making the incentives such that it made our decision to purchase the second vehicle very hard to resist.
We were in a bad car accident we came in looking for a new car with all the pains going through this bad time he made it easy we had a car in the next three days thank you
My experience with Honda was amazing! Very professional and knowledge staff. They made this experience very easy. Nich was awesome, helped me find the most perfect car. He was very personable and listened to my concerns. He helped me find my dream car.
Outstanding service from the time you walk through the door. Great cars at great prices. Dave Reash was, by far, the best sales consultant I’ve ever dealt with. Very informed about the product he’s selling. It’s our third car purchased from Bianchi and it was another positive experience.
Simply “the best”! Customers come first! Caring is a way of life! Honda products perfect!
We have purchased multiple vehicles from Bianchi Honda and always return there for service. They are always friendly, professional, and treat us fairly. We highly recommend them!!
The staff are kind, and do a good job of explaining issues and giving updates.
I was disappointed with the lack of family-friendly accommodations at this dealership. One of my biggest concerns was the absence of a diaper changing station in the men’s restroom. Fathers should have the same ability to care for their young children as mothers, and this is a basic accommodation that should be available to all parents.
Additionally, there was no designated children’s play area or activities to help keep young children entertained during what can often be a lengthy car-buying or service experience. Even a small area with a few toys, books, or activities would go a long ... Read More Google - Oct 14, 2026
Very easy to work with and great at answering questions with quick responses. Made the whole experience less stressful.
Beautiful first class facility. Clean and well maintained. Staff is very knowledgeable, professional, helpful and friendly.
Purchased 2 vehicles from Mike Vogt, great experience both times, no pressure and very easy to work with.
10/20/26 Update. I have contacted management multiple times and get treated like dirt. Buyimg one of your "top of the line" vehicles was the biggest mistake of our lives. Absolute horrible dealership and management. Oh did i metion the shady sales people that wont return a call to someone that spent a ton of money on a box with wheels? NEVER EVER DEAL WITH THIS DEALERSHIP!!
The absolute worst experience. We have bought 3 vehicles from Bianchi with the 3rd and VERY LAST purchase being a brand new Pilot Elite with 27 miles on it. At 32 miles it was in the ... Read More Google - Oct 2, 2026
Jason was courteous and professional from beginning to end of our transaction. His knowledge of the vehicles helped us make the decision to purchase the Passport. Thank you Jason!
Do not buy a vehicle from here! They will try to trick you and waste your time and money. My vehicle was totaled and I asked Bianchi Honda on Sep 16 to order a brand new vehicle for me. They gave me a reasonable time frame. No communication after the fact, I had to harass them to get any information on a vehicle I put $500 down for. (Finally when I got ahold of finance ( they were just SOOOO busy) They lied about how much my payments would be, not only was it $200 more a month than what was quoted but it ... Read More Google - Oct 1, 2026
Bought a car from this place with a shake that I couldn't get rid of some sort
All of these AI slop billboards make me not want to shop here
If you are considering buying a Honda I don’t recommend spending the large amount of money to add on the auto butler…. I have had auto butler for 5+ years now and I think every time I take my car in the detailing job gets worse and worse… everything else has been great from sales to service to warranty but forget the auto butler!! Obvious white residue on the seat which they didn’t try to get off. Some type of spray specks all over by the shifter. Didn’t even try to scrub the dirt/bugs off the outside. ... Read More Google - Jul 7, 2026
I was told my vehicle was given a complementary car wash as part of my oil change today. When I got in my vehicle, it clearly was not washed. So I drove myself to the back to have it washed in their carwash. I waiting in line as 2 other vehicles went through and got washed. Then I went in and it stopped working. I waited inside for awhile with nothing happening, I eventually just drove out. The next person behind me in line drove in and also it wouldn't work for him. I waited to see if I was ... Read More Google - Jul 4, 2026
Had a recall and they called and tried to tell Me my car needed stuff done so they could get some money out of me. Would never take it there in the first place for service work. Arrived to pick up my car and guy when I came in to service was way to busy to help me and told me to wait. I stood and waited and no help of course. Had to walk around to find someone to help me. Horrible! They moved items in my back seat and never put them back. Terrible experience
I had a terrible experience at this Honda dealership. What should have been a quick inspection took over six hours—when it should have taken about half an hour. The process was slow, disorganized, and I was left waiting with no updates. I won't be coming back.
Beware of deceitful sales tactics! My husband and I just purchased a supposedly "New" CR-V. We knew exactly what we wanted, color, interior and model. Found one listed on their website, called to confirm availability and immediately made the hour drive to Bianchis, where we had purchased our current CR-V. Upon arrival we were pleasantly greeted and directed to Vinnie, the salesman my husband had recently spoken with. Refreshed him on the phone conversation and what particular vehicle we were interested in. He then informed us, that vehicle was sold and would any other color work, My reply ... Read More Google - Jun 10, 2026
We would recommend the dealership including Nick Behr, Corey and the rest of the team to everyone. Nick and Corey were knowledgeable and straight forward. They were so patient with us old people and Nick was so calming with all of the options that were on the new vehicle. We did not grow up with technology like the younger people. I suggested to Nick that he should do a YouTube to teach new car technology. Bianchi on Peach Street in Erie is the best from the owner on down. We would not buy anywhere else. The owner is the absolute ... Read More DealerRater - May 27, 2026
Update: The response shows my exact concerns. We have had the vehicle in multiple times for the leak and they have no record of it... 🤔 They sold us a car with a leak on the driver's side floor, almost 2 years and they still haven't fixed it. Not very good on keeping their word. Sales department was great, but service department definitely doesn't appear to follow through, or take accountability. If we didn't have a warranty, we would not be going back.
Friendly, helpful and everyone, including the owner worked to give us a great deal. Our salesman was genuine and knowledgeable. Jason went above and beyond.
My review is of the physical area of your business that is basically a garage with a counter with no indication of who might wait on you or where you should even go to find a person. What is wrong with a posted check-in desk? I have been a customer of Bianchi for over 20+ years and it’s always been like this. You supposedly remodeled this area and for what? There still is no indication of how to get help or check in!! Every customer comes in and just stands around because NO ONE that works there barely looks up ... Read More Google - Apr 20, 2026
I would like to know why my wife was told at the oil change that she needed the differential oil change and the brake fluid flushed at 10 thousand miles!? That is trying to take advantage of people!
Not very happy with Paul Hunter. I directly told him I did not want an alignment for my car due to I would be changing my winter tires soon. I even questioned him before I paid and he assured me that they did not do one. I look at my receipt and find a charge for $170 for an alignment. So not only did he lie he did a service that was not authorized. Obviously they cannot be trusted.
I bought a used subaru from Bianchi. They don't listen very well and don't provide the requested info. When they gave me the paperwork they neglected to give me the bill if sale. I called the salesman, Dave Reash and the customer service line multiple times and emailed and texted but to no avail. Then i had asked them to mall my title to me in NY as that's where i would be for the month. They mailed it to my address in FL. I will not use this dealer again.
As soon as we mentioned lease buyout or another lease the attitude of the salesman changed was like he couldn't get us out soon enough. Went to Jamestown Honda and got taken care of.
Not satisfied
Wanted to charge $110 for the free oil change because we were ~500 miles over the 12,000 recommended change mark. New car purchased from Bianchi! Ultimately, they didn’t charge but it shouldn’t have even been an issue. Leaves me feeling they are likely to “nickel & dime” me or overcharge for any future service.
$155 dollars to evaluate an issue and after claiming to need another $155 to perform more diagnostics after they weren’t sure if it wasn’t identified completely is a joke. Can’t wait to get rid of this Honda so I don’t have to come back here.
I had a scheduled service performed on my 2022 CRV Thursday the 8th. Erynn handled my check in. During check in I had inquired about an estimate for the 100,000 mile service for my 2010 Ridgeline. I was handed a post it with a price and nothing else. I then asked for an itemized print out of the expected work. I did not receive my request and instead was just quickly told what would be done. After the service was performed on my CRV I was informed that it would be run through the wash bay and I would be able to leave, ... Read More Google - Jan 9, 2026
If i could go below a 1 star i would. Me and my family went to this dealership to look for a new car with no intentions of buying one that day. At first we are sat down being asked all of these personal questions about our lives and what cars we are looking for. After explaining what’s cars we are interested in our salesman left to go clean off and start the car for us. it took him over 45 minutes just to get the car for us. then once we finally got to test drive the car the salesman ... Read More Google - Dec 28, 2025
It was a pleasure working with Ted to buy our new Passport. He made buying a new Honda a great experience! Thanks Ted!
I purchased a new Honda Passport Trailhawk Elite from Steven. This is the 4th car we have purchased from him. Steven is very thorough, honest, and trustworthy. He is just not only a great salesman but a good person. Lennon was phenomenal in finance and answered all of our questions and explained everything clearly from his department. This dealership is a class act. I highly recommend them.