Customer Testimonials
This was my first experience buying a car solo. Lennon was very patient, changing the plates in the pouring rain for all the cars I wanted to drive, describing which cars had the features I wanted, and explaining the various financing options. In the end, I feel I got the car that would fit my needs at a pretty fair price. Mike explained the financials and even though he talked fast I didn't feel rushed. It was very helpful to have Lennon explain the controls, program my phone and set up the Sirius XM subscription. He said I was a good driver, but I bet he says that to all the girls...
Thank You Jeff and Jamar! My husband and I work very different hours and you made it possible for us to purchase a new vehicle while accommodating our busy schedules. We appreciate your time and patience when working with us. We enjoyed your friendly demeanor and preparedness at the end of a particularly busy day. Jeff also went above and beyond rescuing an item that my husband had accidentally left behind in the vehicle we traded in. Their customer service was exceptional and we are enjoying our new Honda Pilot.
I purchased a used car from these guys back in February. Absolutely loved the car, but noticed over the course of a couple months that the front passenger tire wasn't holding air. Not only did the team replace this tire, but they fixed another tire along with a scratch on another rim that wasn't noticed at the time of purchase. I am blown away by how above and beyond this team went for me. They will have my business in the future as well as recommendations to all of my friends. Thank you guys!!! You are appreciated!
I worked with Vinnie. He was great to work with. Took the fear out of buying a new vehicle. I plan on all my follow up with Bianchi and would recommend them without hesitation!
they made my buying a car a great experience. all were friendly and helpful. took time with me and made me feel like they really wanted my business. the thing I liked most was that they did not try and take advantage of me because I was a woman purchasing a car without the presence of a man. They treated me as a would be expected to be treated whether I was a man or a woman. I have walked out of other dealerships in the past because I felt they thought I would be an easy target without a man by my side. would highly recommend this dealership and they way they conduct business.
Excellent dealership! Ted Rau. Is the best!!Very knowledgeable and personable!!I would recommend Ted and the staff to my friends and family!! The service department is excellent!
A friend had recommended the dealership, and I know others have been pleased with their Hondas, so I did some looking online, initially for used cars. But recent used cars were almost all automatic with the CVT transmission. I didn't know what that was so I read an article from Washington Post. I've driven standards most of my life, so I tried to look for them. Just for kicks, I decided to look at new cars, small and as cheap as I could get, so that led me to the Honda Civic, and the first one I saw was the 6-speed standard in a beautiful blue with 4 doors. I asked for the "e-price", and Kayla responded with that and the 0.9% and 1.9% info. I did plan on looking at the car earlier, but by the time I got there because of other circumstances, it was almost 6PM. Luke came to greet us (a friend was with me), and while he was prepared to look at options, I only wanted to look at the car I bought. That was not a problem. He was polite, and answered any questions I had and gave other information that I didn't know I needed, and the whole process was smooth. I had not planned on driving any car home, so it was a surprise that all the other paper work was taken care of - even my insurance company. Any pressure involved in the process was from within me, not from anyone in the dealership - I desperately needed a car, used or new, and I don't like spending lots of money, so that's where the pressure was. By the way - I don't used superlatives, or highest or lowest ranking, so, "4" is the best anyone can expect from me. The car feels good when I drive it, and we will continue to learn more about each other, hopefully for another 200,000 miles.
Henry walked me through the entire purchase process, thoroughly explaining the features of the vehicle I was interested in and patiently answering any questions I had. In the process, we did a test drive and I got a tour of the dealership. It was a flawless experience, and I highly recommend this dealership and Henry.
Henry walked me through the entire purchase process, thoroughly explaining the features of the vehicle I was interested in and patiently answering any questions I had. In the process, we did a test drive and I got a tour of the dealership. It was a flawless experience, and I highly recommend this dealership and Henry.
Commend staff to include Dan and Jamar for the quick, painless process of turning in an leasing a new Accord. Kudos to both of them.
