Service Department Expands at Bianchi Honda!

October 3rd, 2017 by

Bianchi Honda prides itself in exceeding the expectations of our customers. After a growing demand for service appointments, we are excited to announce that our Service Department is EXPANDING!

A new 10-Technician Bay Service Garage is in the final construction stages. In addition, the Service Drive will be under construction starting October 4th, 2017, which will DOUBLE the size of the existing service drive. This will allow us to more efficiently receive customers for their service appointments.

We would like to thank you in advance for your patience during this most difficult construction phase. Due to the volume of traffic in this area of our facility, we have created a guide to assist customers with parking and directions during this expansion.

Please see the following map and steps to enter the service drive while it’s under construction. We appreciate that our customers will be alert to these directions and truly appreciate your understanding that this is a temporary inconvenience to provide better customer service in the future. When the construction begins, customers will need to drive to the rear of the Service Department via Auto Row.

 

Service Department Map

Service Department Directions and Steps

Step One:

Enter the dealership by way of Auto Row and drive to the second entrance on the right hand side. If you enter the premises through the North entrance of the dealership, proceed along the front of the building. Make a right turn once you have approached Auto Row and proceed to the next entrance on the right.

Step Two:

Make an immediate right hand turn into the backside of the service drive and park in an available spot. Observe the signs and guides in the area, and please do not park in no parking zones.

Step Three:

Walk to the Service Drive (following the red arrow path from the service customer area parking as shown on the map above) and enter any of the open doors to the Service Drive.

Step Four:

An available Service Advisor will welcome you to your appointment, go over everything being serviced during your appointment, and keep you updated every step of the way. You are welcome to enjoy our waiting area amenities and refreshments at this time. When your appointment is over, your Service Advisor will let you know and assist you with your checkout at the cashier’s desk.

Step Five:

When you are ready to leave, exit through the Service Drive to the customer parking area to retrieve your vehicle. Exit the parking lot by proceeding back out of the customer parking lot and making a left onto Auto Row. From there, you may exit left or right onto Peach Street to your next destination.

We would like to say Thank You to our loyal customers for your patience during the transition of our growing service department. During this transition all service hours will remain the same. (M-F: 7:30am – 5:30pm, Sat: 8:00am – 4:30pm) To schedule service please contact one of our Service Schedulers at (814) 864-6765 or schedule online at BianchiHonda.com

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